You can track your order here. Have further questions? Contact us at contact@duhdana.com!

We have a processing time of 1-3 business days. During holidays, our processing time will be increased due to the increased volume of orders.

Unfortunately, not right now.

Yes! Orders over $75 ship for free!

It should take 2-5 business days via USPS First Class Mail.

While we ensure every piece is carefully inspected before shipping, if you receive a damaged or defective item, please contact us within 2 days of receiving your order, and we’ll arrange for a replacement or a solution that works for you.

Unfortunately, at this time we do not offer refunds or exchanges.

To keep your jewelry looking its best, avoid exposing it to harsh chemicals, lotions, or excessive moisture. While our pieces are waterproof, we recommend limiting exposure to these elements whenever possible to ensure their longevity and maintain their shine.

Yes, once your order has shipped, you will receive a tracking number via email, which you can use to track your package directly on our website.

We can change your address if you message us within 24 hours. If you message us after, we may be able to change it, but it is not guaranteed as it may have already been shipped out. We try to work on our orders as soon as they are in!

If you have any questions that aren't here, please feel free to contact us.